This section contains articles and topics of interest to those meeting the challenge of improving performance in Manufacturing and Process Industries.

That includes guidance to site resources on the topics of Taming Technology, Ratcheting Up Performance, Delivering Better Projects Faster and Digital CI.

DAK Academy Website Resource Guide

Below are some notes to help you find your way around the DAK Academy website resource content. The headings are linked to more detailed resources which provide further links to videos, articles and downloads.

If you would like more information about any of the items shown, use the contact form or to book on a course use the course booking form

Finding Answers That Matter

In Manufacturing it is all too easy to become entrenched in the “here and now” resulting in a pragmatic search for solutions to short term issues as they arise.  This pragmatic response to day to day issues results in an acceptance of problems that cannot be resolved quickly. 

As a result weaknesses in underpinning management processes are never dealt with. Yet "Finding answers to these weaknesses is what matters" to those who aspire to industry leading performance.

That is well illustrated by the words of this CI manager after their programme began to deliver outstanding performance.....

The Improvement Road Map

The Improvement Road Map was developed based on the journeys of organisations that have succesfully applied Lean TPM principles and techniques to deliver industry leading performance improvement. 

Our experience of working with industry leaders has been used to create a simple but effective diagnostic framework to benchmark your current status and explain how to accelerate progress on your improvement journey.  

The output report from your assessment includes a suggested Workplace Learning agenda covering 4 areas. These are:

Taming Technology

The journey to industry leading performance has 2 steps.   The first of these steps is Taming Technology for good.  This involves activities to break out of reactive maintenance to stabilise asset performance, lock in reliability gains and release resources for the second step, (Ratcheting up Performance).  

Each step presents a different set of challenges but the gains are significant. 

Improvement Basics: The Improvement Leader Network

Where lasting improvements are achieved, it is due to collaboration across organisational levels, functions and work teams. 

The outcome of this collaboration is an (often informal) internal improvement leader network which both delivers the improvement agenda and shapes the conversations that drive behaviours. 

This often overlooked aspect, is an essential foundation for the creation of a proactive improvement culture on the journey to industry leading performance.

Leader Learning Clubs

Leader Learning Club programmes develop leadership team capabilities to drive systematic improvement as part of the daily routine. 

Central to that are leadership coaching skills to engage their teams with a collective mindset of daily improvement, shared learning and mutual support.

How to Accelerate Improvement Gains

Research into the improvement journeys of well known and award winning organisations highlights:

  1. The value of using practical projects as a vehicle for improvement training. In addition to the gains delivered from the improvement activity, this accelerates the acceptance of best practice concepts into the real world environment.
  2. The most effective improvement approach is team based as this supports the development of soft skill competencies such as leadership, collaboration and teamworking.

This approach is characterised by the creation of an aligned network of improvement leaders who support the improvement process as part of their normal routines. That includes:

Improvement Team Review and Coaching

Training in improvement techniqiues is something that is traditionally provided at an individual level.

Although individual training works well for simple task based skills, such as software tools or safe working practices, it isn't the best approach to developing skills in the use of Improvement techniques.  Here, the application of lessons learned isn't something that can be carried out in isolation.  

A more effective way for Improvement Leader Training is to adopt a team based training approach using practical workplace learning projects such as: 

Workplace Learning Makes Every Day a Learning Day

We forget about 75% of what we have learned if it is not applied within 6 days so practical application is an essential part of successful skill development.

Workplace Learning blends training with practical projects in a way that helps adults to build on existing knowledge.  Workplace Learning also involves team based activities to activate peer learning (If people want to know something the first thing they do is to ask a colleague).  

The outcome is accelerated adult learning, increased engagement with new ideas and the delivery of added value gains such as improved reliability, flexibility and problem prevention. 

So how can we make best use of that process?

Ratcheting Up Performance

Ratcheting Up Performance covers the second part of the journey to industry leading performance.  The first part of the journey  "Taming Technology for Good" deals with the causes of recurring problems.  

This step concerns the use of Focussed Improvement tactics to define a realistic and achievable improvement glide path and mobilise actions to progress along it.  The gains include improved process consistency, reduced defects and energy costs.