Dak Consulting

Developing Improvement Leaders

Telephone: 01491 845 504

Training to Black Belt Level
  • DAK Academy provides practical training for improvement leaders in organisations faced with the challenge of guiding front line, middle management and senior teams to deliver year on year improvement in performance. Course content is graded using the levels shown below to develop skills and confidence of 1. those who need a basic understanding (Yellow Belt), 2. those with the challenge of implementation (Green Belt) and 3. those who need to train others to implement improvement (Black Belt and Master Black Belt).           

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Facilities Management

Date: In House Course
Location: In house
Cost: Call 01491 845504

Learn what it takes to keep multiple customers and service providers working together to keep the business-world turning. Understand how to organise and manage a facilities department as a successful "business within a business". Develop plans to raise standards and integrate function, people and place to improve the customer experience and value for money services.

Workshop learning goals are to 

  • Understand the basic elements of facilities management
  • Learn what best practices are available and best suitable for implementation in their organisation
  • Understand how to draw up a maintenance concept and maintenance plan
  • Learn how to implement and use facility management information systems (FMIS)
  • Learn how to monitor performance and improve results.

Facilities like offices, warehouses, production facilities, utilities, parking lots and landscaping become more and more flexible, complex and expensive. That is why Facilities Management is big business nowadays. It is one of the largest budget expenses and therefore one of the major sources of cost savings. However not at all costs, because Facilities are a major asset too.The course will be conducted along workshop principles with formal lectures, case studies and interactive practical exercises.

The course provides knowledge to understand and implement basis elements and best practices of facilities management into the organisation. It provides instruments to improve the performance in both short as well as long term.

  • Introduction into Facilities Management
  • Facility Planning
  • Project realisation
  • Facility Operation & Maintenance
  • Preventative Maintenance
  • Planning & Scheduling maintenance
  • Outsourcing considerations
  • Contracting
  • Operational Excellence

Who should attend?

Facilities managers and key personnel within the function. It will also benefit recently or soon to be appointed facilities managers, engineers, supervisors and technicians whose role includes liaising with facility users.

Course Leader - Paul Wheelhouse

Paul is a Chartered Electrical Engineer, member of the Institution of Electrical Technology and council member if the Institute of Asset Management. He is also a visiting lecturer at Manchester University where he lectures on both MSc and MBA programmes. After studying physics at Manchester University in the UK, Paul worked in the specialty chemicals business for more than 20 years managing a variety of Pan-European engineering, production and distribution organizations. A large part of his time was devoted to enhancing the performance of plant, work processes and the functioning of groups.For the past fifteen years Paul has been engaged in Maintenance and Asset Management consulting and training. This has involved identifying solutions for clients to enhance their return on assets through improved equipment reliability, reduced working capital and effective use of resources. His assignments have been across a multitude of industries located in Europe, Middle East, North America and the Far East.